Swovo

I am the CEO of an information technology company

We are a B2B SaaS company that helps businesses improve their customer relationships.

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2-5 Employees

Flatirons designed and built a B2B SaaS platform and provided ongoing maintenance. They created the UX/UI design for the entire platform, The Flatirons UX/UI design team is great. They carefully crafted every aspect of the user experience. The design reflects our brand identity and has significantly enhanced the overall user experience of our platform. The platform is very stable and has received only positive feedback.

We brought the product to market within six months. The platform now has more than 100 customers.

Project management is done in Jira, Slack, daily standups, and weekly sync. The project managers did a good job of sticking to the roadmap/schedule and bringing up any potential for delay ahead of time.

Flatirons has a great UX/UI design team. I felt that they were very vested in the success of my business.

No

I am the CEO of a technical recruiting firm.

Our company is a services company, but during COVID we experienced a surge in demand that was hard to satisfy with our manual operations. Our goal with Flatirons was to increase internal efficiency with the use of custom software.

I interviewed a number of firms and felt that Flatirons was the best fit due to their ability to quickly understand my company and the challenges we faced. They were focused on understanding my situation and being creative about solutions to my problems.

We use custom technologies, including React.js. Our applications are hosted on AWS. We started with a series of discussions about my business and the goals that I had. From there we established a series of milestones and a monthly retainer under which they helped our team create tooling to improve our operations.

We worked with the founding team, project management, design, and development. We also had a QA.

I don't have hard numbers on the improvements made, but I can tell you that our teams were able to handle much more client-facing work because they spend less time on manual work. Overall I am very happy with the investment and the outcome.

We communicate on Slack and have weekly meetings.

Flatirons was very quick to understand the inner workings of my business and brainstorm solutions to our bottlenecks.

Nothing at this moment.

I own a marketing service firm.

I hired Flatirons to build our a competitive analysis tool for my firm. My goal was to build something that my firm could use to easily compare metrics of different domain names.

Ultimately I felt that Flatirons understood my business best. I didn't have to explain to them a lot of the domain concepts as they seemed well-versed in the topic and that mattered to me.

After I signed with Flatirons we put together a go-to-market strategy for the tool I was building and we formed a roadmap around that. They used React.js, Node.js, Heroku, PostgreSQL, and some open-source tooling to build my platform.

There were about 5 people on my team. We have two engineers, a project manager, a quality assurance tester, and a designer.

I am really pleased with the results. My platform is B2B. I am currently using it internally for my own company. It has made my own business more efficient.

We use Jira for project management, slack and Google Meets for communication, Figma for design. They might use other tools internally but those are the ones we mainly collaborate in.

I was most impressed with the way that Flatirons organized my ideas into a strategic roadmap. After I braindumped everything on them, they created a very thorough strategy of what we should build, an when. It was clear from the beginning that they really "got" my business.

Not right now. I am very satisfied with the results and would recommend Flatirons.

I’m the CEO of a ride-sharing service for people who live in transit deserts. We’re based in New York City, and we primarily work in the outer boroughs of Brooklyn and Queens. Our product is used by a group of commercial drivers transporting hundreds of passengers every day along fixed routes in the outer boroughs.

We wanted to build a new product as quickly as possible. We had a new route and were expanding to a new territory, and to prepare for that, we needed an updated mobile app.

Initially, Flatirons came on board to augment our staff. They have gradually transitioned as our core engineering resource. We’ve maintained a staff augmentation model, but we heavily rely on their team and treat them as if they’re our team members.

We work with Michael (CEO), four developers, one project manager, and one designer.

We had engaged with Flatirons eight months before this project started. Because that turned out to be such a positive experience and they impressed us, it was easy for us to choose them again to work on a longer, extended project.

We’ve spent around $150,000.

Flatirons has become an integral part of our Product development efforts, such that our core product team is nearly all Flatirons personnel. Having worked with Flaitrons for almost 2 years, I’ve noticed improvements in all regards of our relationship including product development, design, management and delivery. As a result, we’ve increased our monthly investment with Flatirons and planned for more budget increases as we embark on a new product line in 2023.

We experienced a challenge in our business that required us to manage cashflow more tightly, while also onboarding a new development/engineering team. Flatirons demonstrated impressive professionalism and faith in our partnership by allowing us some flexibility on payment terms, as well as remarkably smooth transition to new tech personnel. The new team was motivated, positive and able to contribute to our product development within a few weeks.

CEO, Ride-Sharing Service

Flatirons Development is the development partner of a ride-sharing service. They use React Native, AWS, PostgreSQL, and more to build an app that facilitates transportation in transit deserts.

Flatirons Development has received praise from the client due to their impressive design and product development processes. Their team facilitates a collaborative environment through regular meetings and feedback sessions. They are responsible, personable, and accountable.

I’m the CEO of a ride-sharing service for people who live in transit deserts. We’re based in New York City, and we primarily work in the outer boroughs of Brooklyn and Queens. Our product is used by a group of commercial drivers transporting hundreds of passengers every day along fixed routes in the outer boroughs.

We wanted to build a new product as quickly as possible. We had a new route and were expanding to a new territory, and to prepare for that, we needed an updated mobile app.

Initially, Flatirons came on board to augment our staff. They have gradually transitioned as our core engineering resource. We’ve maintained a staff augmentation model, but we heavily rely on their team and treat them as if they’re our team members.

We work with Michael (CEO), four developers, one project manager, and one designer.

We had engaged with Flatirons eight months before this project started. Because that turned out to be such a positive experience and they impressed us, it was easy for us to choose them again to work on a longer, extended project.

We’ve spent around $150,000.

We’re delighted with Flatirons’ development and processes. Our users have given mixed reviews for the app, but their complaints are not because of Flatirons’ work — it’s mostly about our product decisions and the app’s lack of features at this stage. These are things that we plan to fix with Flatirons as we continue working together.

We communicate daily with them through Slack, and 2–3 times a week, we have group calls through Zoom. In addition, all our engineers have daily stand-up meetings, and outside of that, we have larger meetings twice a week with their designers and CEO. There’s a lot of communication and feedback that’s given and shared.

Flatirons’ design and product development processes are very encouraging and impressive. Most people are impressed with how our product looks like. Flatirons’ mockups and prototypes always exceed our expectations.

We recommend that they come to our meetings with an agenda aligned with our company’s progress. We meet about twice a week and follow a product roadmap. As a result, everyone’s default is to just come to the meeting and wait for me to ask questions and poke around.

To maximize your engagement with Flatirons, you need to have a clear idea of what you’re trying to build or accomplish as early as possible. They’re good enough to help mold loosely formed product ideas into something actionable and deliverable.

Overall rating: 4.5

I own a sales consulting business.

Flatirons provided us with simple, clean, and beautiful UI design for a website and digital asset we were building.

We looked for a founding team with a proven track record of delivering exceptional results, and a company with a body of work that spoke for itself.

We were looking for a partner to help us conceptualize, design, create, and distribute a digital asset in the sales education space. The team at Flatirons helped up design and productize years of intellectual property as we built multiple assets to help attract and educate prospective customers.

In total, we worked with:

Thousands of social interactions and hundreds of new connections interested in the work we are doing for the tech sales space.

Incredibly effective. The team was prompt, professional, and chock-full of direction and expert recommendations. It was clear from the first interaction that their team was operating in unison with ours.

The people. Intelligent, humble, friendly, and some of the most talented design and development professionals I've ever engaged with.

I would be grasping at straws to find any material critiques of the service or quality of work we received from the Flatirons' team.