Probey Services

I am the Senior Advisor of Sundsstaden AB

Sundsstaden AB is a consulting company active in Real Estate Consulting, primarily with the brokerage of commercial properties and premises.

Our old website was a major source of frustration. It was essentially a digital business card. When we had a new property to list, we would send potential clients a PDF via email, and they had no easy way to visualize the space or understand its potential. Our main goals for Probey were: To create a dynamic, visual property portfolio that would act as a 24/7 showcase for our listings. We needed a place where high-quality photos, floor plans, and key details could be easily accessed by interested parties. To establish our firm as a trusted advisor by sharing our knowledge of the local commercial real estate market, not just listing properties for sale. To build a simple, behind-the-scenes system for our agents to add and manage property listings without needing technical skills. We were tired of waiting for our old IT guy to make simple updates, which sometimes took days. To capture serious inquiries from potential buyers or tenants through a structured system, so we could follow up with them properly.

2-5 Employees

Probey Services listened carefully to our needs and built a website that is both beautiful for our clients and incredibly practical for our team.

The new website has become one of our most valuable business tools.

Probey's project management was clear and reliable. They gave us a straightforward timeline at the beginning and stuck to it. Every week, we had a short video call where they showed us their progress and asked for our feedback. They delivered the first design mock-up and the final website right on the dates they promised.

Email or Messaging App

The most impressive thing was how they took the time to understand our very local business. They asked us about the specific neighbourhoods we work in and the types of clients we serve. They didn't just give us a generic real estate template.

This is a very small thing, but if I had to think of one, it would be the photo gallery. The system they built is great, but we didn't realize at first how important the order of the photos would be. We uploaded a few listings where the best photo was not the first one. It took us a little while to figure out we could drag and drop them to reorder them. Maybe a one-sentence note during training like, "Remember, you can drag the photos to choose which one appears first!" would have helped. But once we learned, it was easy. It's a tiny point in a project that was otherwise perfect for us.

I am the CEO of Graco Oilfield Services

When you choose Graco Oilfield Services you get extraordinary safety and service performance that lowers risk and field operating cost better than anyone.

Our old website was a major bottleneck. It was built like a simple online flyer, and it was hurting us in a few key ways. We needed a website that worked as hard as our field crews. Our main objectives were: To move from a static "brochure" site to a dynamic client portal. We needed a secure, private space where our key clients could log in and see the real-time status of their projects, review safety documentation, and access customized performance reports. To clearly and powerfully communicate our safety-first culture. Our old site just had a sentence about safety. We needed to show, not just tell, how we lower risk, with dedicated sections for our safety protocols, certifications, and case studies. To generate more qualified leads. We were tired of getting inquiries for small, one-off jobs that didn't fit our model. We wanted the website to attract the right kind of client those looking for a long-term partner who values safety and performance over a cheap price.

2-5 Employees

Probey Services approached our project with the same methodical planning we use on a drilling site. The scope was comprehensive and built in clear phases.

The new platform has fundamentally changed how we interact with our clients and prospects.

Probey's project management was top-notch. They ran the project like a well-organized field operation. We had a detailed project plan from the start with clear milestones. Our weekly check-in calls were always focused and productive, and they delivered every major phase on or ahead of schedule.

Email or Messaging App

The most impressive thing about Probey was their willingness to learn our industry. They didn't just build a generic website; they built a Graco website. They asked intelligent questions about our workflows, what a "job" really entails, and what information is critical for our clients in the field.

If I had to think of one small thing, it would be the initial handoff from sales to the project team. The sales process was great, but when we first met the development team, it felt like we had to explain our business and goals all over again. A slightly more detailed handoff document or a three-way meeting at the very start might have saved us that first hour of re-explaining things. But once they were up to speed, everything was seamless. It's a very minor point in an otherwise flawless process.

I am the CEO of i-Tech Support, Inc.

Since 1999, i-Tech Support has helped businesses, non-profits and schools achieve their goals by supporting them with technology that simply works. The team at i-Tech has only one objective, and that is to help your organization get to where you want it to be and ultimately leave you happy. We offer expert IT solutions and help business deploy Acumatica ERP.

Our main challenge was that we were the tech industry's "best-kept secret." If you knew us, you loved us, but new customers weren't finding us through Google. We were getting outranked by newer, less experienced companies. Our specific goals for Probey were: To start appearing in search results for people actively looking for reliable, long-term IT support, not just quick fixes. To specifically attract business owners who were struggling with their current software and searching for a better ERP solution like Acumatica. To move away from getting random, one-off "my printer is broken" calls and instead attract the kind of clients who wanted a true technology partner clients that fit our company mission of helping organizations get to where they want to be.

2-5 Employees

Probey laid out a very clear plan that felt custom-built for our unique position in the market. It wasn't a one-size-fits-all approach.The key parts of their work included

The results have been a dramatic shift for our business development team.

Probey's project management was professional and made us feel secure. We had a single main point of contact who checked in with us every two weeks with a straightforward report and a clear plan for the next two weeks. They used a simple shared project tool where we could see all the tasks, which were almost always marked "complete" on or before their deadline.

Email or Messaging App

The most impressive thing about Probey was that they took the time to learn our business inside and out. They didn't just see "IT company." They understood the difference between someone looking for a one-time virus removal and a business looking for a long-term technology partner.

This is a small thing, but early on, they used a lot of SEO jargon in our first few meetings. Words like "meta descriptions," "backlink profile," and "entity optimization" were a bit over our heads. After we asked, they quickly adjusted and started explaining things in plain English, using analogies that made perfect sense. Maybe they could just start that way with new clients who aren't SEO experts, to make the learning curve a little easier from day one.

I am the CEO of Boom Ecommerce

Learn how to build and grow an eCommerce store in S'traya without the usual BS. Ecommerce coaching

Our main goal was to stop the juggle. Before the app, our coaches were using a messy mix of Zoom calls, email chains, shared documents, and PayPal invoices. It was chaotic. Students would lose track of their lesson plans, and coaches wasted precious time on admin instead of coaching. We hired Probey Services to build a single, all-in-one mobile app that would be the home for our entire community. We needed a place where students could watch video lessons, track their progress, and message their coach directly. For our coaches, we needed a simple way to manage their students, schedule sessions, and get paid. We wanted it to feel easy and professional, not like another piece of complicated tech.

2-5 Employees

Probey Services built our entire digital ecosystem from scratch. They didn't just slap together an app; they built the whole engine. The key parts they delivered were: A Student Mobile App (for iOS & Android): This is where our students live. It has the entire library of our video courses, a personal task list for building their store, and a direct messaging inbox to their assigned coach.

The impact was almost immediate. In the first four months after launch, we were able to onboard three new coaches because the platform made it so easy to manage more people. Our student sign-ups increased significantly, and we've now had over a thousand active students using the app every week.

Their project management was top-notch. We used a tool called Asana where I could see exactly what was being worked on. We had a standing video call every Friday morning my time, and their project manager, Chloe, was always on top of everything.

Email or Messaging App

The most unique thing was that they felt like part of our team. They took the time to understand our "Aussie, no-BS" brand voice. It wasn't just about making things work; it was about making it feel like Boom. For example, when we were designing the notification messages, they suggested copy that was encouraging and casual, like "G'day! Your coach has sent you a new task!" instead of something boring and corporate. That attention to our brand's personality showed they were thinking about more than just code.

This is really picking at the smallest details because the experience was so smooth. If I had to mention one thing, it would be that at the very start, the number of design choices was a little overwhelming. We'd get three completely different looks for a single screen, and it was sometimes hard for us to decide. Maybe narrowing the initial options down to two would have made those first decisions a tiny bit faster for us. But honestly, once we found our footing, this became a strength because we saw more of what was possible.

I am the Founder & CEO of Badge Six

Badge 6 is building an integrated ecosystem of AI-powered software modules designed to support law enforcement agencies with their operations and management. From accreditation and policy writing to internal investigations, training, and more, our platform is tailored to help departments streamline their workflows, ensure compliance, and operate more effectively.

2-5 Employees

The project undertaken by Probey Services was comprehensive and multi-phased, encompassing the full cycle from system planning to deployment. Their team worked closely with ours to ensure every technical and functional requirement was met to industry standards. Scope of Work included:

The collaboration resulted in a significant increase in operational efficiency. The new web platform reduced system navigation time for users by over 40% and improved data synchronization between modules. Administrative staff reported faster access to accreditation materials and easier content updates. The platform also supported scalability for our future modules

Probey Services demonstrated excellent project management from start to finish. They maintained consistent communication through scheduled virtual meetings, shared detailed progress reports, and promptly adapted to changes in our internal priorities. All milestones were delivered within agreed timelines, and any modifications were handled smoothly without delays.

What stood out most was their deep understanding of complex software ecosystems and their ability to turn detailed technical requirements into a clean, functional platform. They blended technical precision with practical usability, something that was crucial for our industry.

The only area we felt could be enhanced was providing additional documentation for in-house technical staff training. However, their post-deployment support made up for it, and the overall project exceeded expectations.