Chatterkick

I am the Marketing Director of Knoepfler Chevrolet

Knoepfler Chevrolet is a longtime, family-owned dealership in Sioux City that helps people buy and care for their vehicles—all in one place.

Referral

6-10 Employees

Chatterkick helps us with all things social media.

• Regular posting and a stronger brand voice across all platforms• Quicker replies to customer comments and messages• More views and reach on videos like Reels and Stories• Employee morale is up—team enjoys seeing and laughing about the fun posts• Took pressure off our team—social media is in good hands

• Very organized and easy to work with• Clear timelines and regular check-ins to keep things on track• Quick to respond and adjust when we have questions or last-minute needs• They listen, offer ideas, and genuinely feel like part of our team

To me, social media is one big stage. Every post or comment is like handing someone a live mic—and what stood out most about Chatterkick is how seriously (and skillfully) they handle that responsibility.

Honestly, no. They've been solid and easy to work with from the start.

I’m a senior project manager at Youngla Construction.

We needed help with rebranding and website redesign.

Chatterkick has been helping us with rebranding, website redesign, and social media. We revamped our old-fashioned website. We had a person in charge of the website, and we worked with them on ideas, layouts, and graphics.

Olivia, their customer success specialist, is our main point of contact. She has a group working with her, including someone assigned to social media, another to graphics, and another teammate to web development, and one teammate creating posts for social media.

We’re part of a group of companies, and all four of us changed our image and remapped our websites. Our main boss, or the owner of the four companies, recommended we go to them.

We’ve spent $2,000 a month.

We started working with them in March 2024, and the engagement is ongoing.

We’ve seen better traffic on our website and heard from customers and employees that they enjoy seeing our branding and posts more often on social media. The quality of the work meets our expectations.

Everything has been done on time and within budget. They listen to us and are open to suggestions. They’ve brought a lot of ideas in front of us, and we’re pretty happy with their work.

They've been really good at reaching out and always being helpful. The only thing they could probably grow in is understanding construction better. There was a time when they were strategizing as if they were selling marketing to a restaurant or someone else more in tune with marketing.

Don’t be afraid of giving ideas back to them. Be open to communication. They’re a good group of people willing to help your branding and company grow.

I am the Market President of Primebank

Community Bank

2-5 Employees

On site content capture, including photo and short video clips.

Performance metrics of social media ad campaigns.

Project management has been excellent. Weekly communication on the status of any open items. Information on upcoming ads or programs. Continued dialogue asking for any questions we may have. Extremely responsive to any questions or changes.

Excellent creative ad development and content creation. Content is very polished and well presented. They have excellent writing skills as well.

None noted.

I’m the president of a construction company.

We needed help with website design and social media marketing.

Chatterkick has redone our website using WordPress. They've designed and developed our website and are now helping us with social media posts. Initially, we met with them a lot to discuss what we wanted our website to look like. We gave them sample websites that we liked, and they came down and did some photoshoots and went to a few job sites. Chatterkick also met our team and interviewed them.

We have 8–10 teammates assigned to the project, including photographers. Plus, there are more teammates working behind the scenes.

We found them through our sister company, which is also headquartered in Sioux City, Iowa. They had a relationship with Chatterkick, and the company came highly recommended. They had a really good presentation on what kind of services they could do for us. Although they weren't the least expensive, we felt comfortable and confident in them, so we proceeded with hiring them.

We’ve spent $50,000–$199,000.

We started working together in January 2024, and the engagement is ongoing.

We’ve definitely seen an increase in numbers on our social media. The website just launched, so we don’t have those metrics yet, but the traffic to our social media site has gone up by a lot. In some cases, we’re getting a lot of interaction where we weren’t before, and it’s astronomical how much it’s gone up — about 500%.

They deliver on time and within budget and communicate well with us. If anything, we’ve held them up a little bit, but we wanted to make sure we got it right, and they had no problem with that. They’ve done a good job of making sure everything is right. We communicate via phone calls, emails, Zoom, and Sprout Social.

Olivia has done a really good job of coordinating the project, listening to our ideas, and creating content that portrays who we are.

We've tweaked several things and provided them with feedback, and Chatterkick has incorporated our comments very well.

I don’t have anything specific for them to improve on — they’ve done a good job.

Be open to their ideas because they’re very creative, and they’re the experts. Let them take the lead on it, but also make sure you continually try things. If you don’t like something, speak up, and they’ll rework it.

I am the Director of Marketing & PR of a home care company.

For nearly 75 years, we have provided community and care to aging adults.

New Website

Online Search

2-5 Employees

They absolutely did. We worked through a Google Doc so we could have a real-time conversation about what we wanted and hear back once it was completed. They were very responsive.

Email or Messaging App

We were never met with a "No" answer. They were always willing to research ways we could accomplish our goals.

Not particularly. They started off with a draft website and then adapted to our direction - which was direction from a lot of stakeholders here.