VIDEN

I am the Sr. Director of Marketing & Sales of a skincare company.

Online Search

2-5 Employees

We've partnered with Viden to drive brand awareness, online sales, and advertising efficiency through a comprehensive paid media strategy. Viden is managing Meta, Google, Bing and Pinterest ads, optimizes ad spend and performance, and provides data-driven insights and reporting. Additional services include A/B testing, audience segmentation, and creative strategy support. The collaboration is on a monthly retainer with regular performance tracking, reporting, and strategy adjustments.

The partnership between our company and Viden resulted in measurable success, including an increase in ROAS, improved conversion rates, and optimized ad spend efficiency across Meta, Google, Bing and Pinterest. Targeted ad campaigns led to a boost in website traffic and sales, while A/B testing and audience segmentation enhanced engagement and customer acquisition. Additionally, strategic ad placements and data-driven optimizations contributed to higher brand visibility, driving sustained growth and performance improvements.

Our Project Manager, Victoria, is managing the project efficiently, delivering on time and quickly adapting to our needs. Their responsive, data-driven approach ensures our campaigns stay optimized for maximum impact.

We very much appreciate the depth of knowledge, quick responses and data-driven suggestions, as well as the eagerness to help with any of our needs as best as they can. As a team, they are proactive and have shown iniative.

Nothing I can think of.

I am the CEO of Elegatto

Elegatto is a men’s accessory store based in the center of Los Angeles with the mission to provide premium quality accessories for any occasion and any style.

Upwork

2-5 Employees

The scope of work included comprehensive management of our digital advertising campaigns across Meta Ads, Google Ads, and other platforms as needed. The key deliverables were:

The collaboration with Viden resulted in significant improvements across several key metrics:

The project management was highly efficient. We had daily communication with multiple team members involved in the project, ensuring that every aspect was covered. The company founder, Denis, frequently checked in during calls, which provided an added layer of oversight and support. Their team was extremely responsive, even answering questions and providing support over the weekends. Overall, their communication was timely and effective, helping us stay on track throughout the project.

What impressed me the most about VIDEN was their dedication to communication and responsiveness. They consistently made sure we were aligned with the progress of our campaigns, and their availability — even on weekends — was outstanding. The fact that the founder, Denis, was actively involved and personally checked in during calls added a unique touch to the service. Their attention to detail and personalized approach to problem-solving really stood out. Additionally, they provided very consistent results, which significantly contributed to our business growth.

There are no areas for improvement. Viden met all of our expectations and consistently delivered excellent results. We were fully satisfied with their work and the level of service they provided.

I am the Digital Marketing and Ecommerce Manager of Epic Cycles

Bicycles and accessories shop

Offerup

2-5 Employees

They've conducted a detailed analysis of our online presence and crafted a strategic plan aimed at boosting our Return on Advertising Spend (ROAS), increasing sales, accomplish the sales goals, and improving conversion rates across all online channels. I appreciate the comprehensive approach they're taking, covering aspects like website optimization, content strategies, targeted advertising, and analytics. The inclusion of training sessions for our team is also a great touch, showing their commitment to our success. Overall, I'm very pleased with the quality and depth of their work. I wanted to share some positive feedback about the scope of work our agency has developed. It's impressively thorough and well-structured.

Since working with them, we've consistently met our monthly sales and Return on Advertising Spend (ROAS) targets. Additionally, we've observed a notable increase in website traffic from both social media and Google platforms. What distinguishes VIDEN is their ability to guide us in understanding our customers' preferences, leading to a steady rise in our customer return rate each month. As a result, we've seen an influx of new customers and stronger community engagement.

Almost immediate response and clear questions when something is not clear to avoid double work

The willingness to increase our knowledge constantly, and explanations of things other agencies did not know why or how happened.

Not for now, we are still working with them

I’m the co-founder of a luxury furniture company.

We needed help with digital strategy.

VIDEN provides us with Google Ads and Meta Ads services. The team has performed an analysis of our existing advertising campaigns and our goals to develop a new advertising strategy. The team has also provided UI/UX consulting for our website — the team has been very confident and essential for our business through their suggestions.

We’ve worked with around four members of VIDEN’s team, including Denis (Founder & Managing Partner), Maria (Digital Marketing Specialist), and Olga (Senior Marketing Manager).

I found VIDEN via Upwork, and once we had our initial conversation, we chose them because they were close to me and they could explain in simple terms what we needed to do and what they offered for this project.

So far, we’ve spent around $100,000 with them, and they charge a 9% management fee depending on the budget we’re willing to invest.

We started working in October 2023, and the engagement is ongoing.

VIDEN’s work has been excellent. They’ve revamped our Meta setup and easily explained how to run it. Moreover, their work has helped us double our conversion rates.

VIDEN delivers on time and within budget — the only thing they don’t send in time are their invoices, which means they’re not just after the money. The team is also in constant communication with me to ask if we need anything or tell me if there’s an update on the project’s budget.

VIDEN’s team is constant and communicative, so I don’t have to chase them. The team proactively provides us with performance reports and gives suggestions on how to improve their work. In addition, VIDEN is committed to our satisfaction; once they ensure that, they will send their payment requests.

I don’t think they can improve anything — they’ve been greatly unique with their designs. I want them to continue being the same, and in the future, I plan to give them more work because we’re growing, and the more I trust them, the more I want them to take over our business.

Trust VIDEN’s work, keep working with them and give them what they need so they can do their job properly.

I'm the President of Ubik Group Inc. We are a software development and staffing augmentation firm working with many Fortune 500 companies.

We hired Viden to work on analytics and data collection set up for multiple ecommerce brands, along with multiple paid search campaigns.

The vendor's founder showed great breadth of knowledge in the areas I needed support on and was very easy to deal with.

For multiple ecommerce brands, Viden worked with us to determine the data collection strategy, implemented digital tracking configuration, data storage infrastructure setup, and reporting and data visualization. For our paid search campaigns on Google Ads, they helped us planned the campaigns and determine strategy before setting up, managing, and optimizing the campaigns.

We worked with the company's founder as the main point of contact but we also worked with many of the company's tech leads from a data analytic and paid search perspective.

Project scope was delivered on time and according to specifications. Analytics and data collection set up was complicated and the team helped us configure in a high level manner that we would not have been able to do ourselves. Paid search campaigns showed great results (lower CPC than expected).

Very effective - they have always been reliable and deliver tasks on time and according to specifications.

Their team had expert-level knowledge of the tasks at hand, great communicators, and amazing project management skills.

No. They were very professional and communicative in all areas of business we dealt with.