Toptal

We are a global NGO nonprofit in the freight decarbonization space; I am the head of academy.

We were looking for instructional designers, specifically individuals who could work with subject matter experts to create specific program content. We wanted to take that content and offer it to businesses to scale up their decarbonization efforts. We’ve hired Toptal to bring in a freelancer who has these qualities.

We started out and gave Toptal a brief outline of what we were looking for, then had two phone calls to explain it in more detail. Toptal very quickly found a freelancer to work with us. The individual from Toptal is responsible for working with subject matter experts to take very detailed, intricate, and theoretical content and turn it into learning and training program content.

We work with three individuals from Toptal, one of whom is our freelancer.

We found them through a Google search. We tried to work with a few other companies, but Toptal was the easiest and smoothest, so we decided to move forward with them.

We started working together in November 2023, and the engagement is ongoing.

We haven’t launched yet, but the work we have collaborated on with Toptal will massively accelerate our offering. Their efforts will help us achieve more work in a shorter period that is much higher quality than we would have been able to do ourselves. We are so satisfied that we have decided to expand our initial scope and extend our engagement.

We’d like to give our whole team a shout-out; they’ve been great to work with. Everything is completed on time and within budget.

We’ve been impressed by how quickly Toptal was able to get us a brilliant freelancer. They found someone who could complete exactly what we needed in a very short amount of time.

The only thing we think they can improve would be to provide a little more clarity around changing the contract with our freelancer. It was a bit unclear how we went about it; however, that’s minor.

Expect to pay for the service that you’re receiving. It is not cheap, but you’re paying for great quality work, and it’s a worthwhile investment.

I’m the founder and CEO of a financial startup company.

We needed to design our platform’s MVP.

We initially met with Toptal’s account manager and explained our project’s requirements and goals. The team asked in-depth questions about our experience, and Toptal used that information and proposed 3–4 candidates. We reviewed the candidates’ resumes and design work, and after interviewing them, we made a hiring decision. The onboarding process has been the same with all candidates brought by Toptal.

We work with five teammates from Toptal, including a senior financial services specialist, a digital marketing consultant, a CFA, a business consultant, and a UI/UX designer.

We found Toptal through a referral.

We’ve spent around $100,000 with Toptal.

We started working with Toptal in December 2022, and our engagement is ongoing.

Toptal is very knowledgeable and understands the talent requirements we’re looking for. We’re still in the testing phase; we’ve gone through the initial alpha phase, and we’re starting a private beta testing this month. Toptal will deliver a public beta version and assist with our platform’s commercial launch at the end of the year.

Toptal is budget-conscious regarding time management, and their team has excellent self-management abilities. When I fall behind, Toptal’s UI/UX designer is conscious and gives us space to meet our deliverables. The team doesn’t take advantage of our budget.

Toptal’s biggest strength is their talent sourcing abilities. We haven’t had an easy hiring choice because we’re very impressed with all the candidates’ abilities, communication, and work ownership.

I can’t think of anything for Toptal to improve.

I recommend potential clients understand the problem they’re trying to solve before reaching Toptal. The more information they give Toptal’s account managers, the better talent they’ll find for their project.

I’m the founder and board member of LEIpapa OÜ, an IT and data processing company focused on the financial market.

We needed help hiring developers for our company.

Toptal provides IT staff augmentation for us. The team has assigned a manager to us who has been hiring talent according to our needs. After the manager finds potential talent, they schedule an interview where we can see if they’re the right fit for us and consequently start working together for a trial period of 2–5 days before we decide to hire them.

We’ve worked with Peter (Account Manager), my main point of contact, and Bruno (Global Manager) from Toptal’s team. They’re both professional, and I’m happy with their work.

A friend referred Toptal to me. We’ve decided to choose them because, compared to other providers, they seem to care about their clients and have provided me with several options for hiring developers.

So far, we’ve invested around $5,000 with Toptal.

We started working together in September 2023, and the engagement is ongoing.

Toptal has provided us with professional developers who have done lots of work for a reasonable price. I had doubts about the developers’ work because we’re from different countries, but they’ve performed amazing and smooth work — I’m very happy.

Toptal is great with project management. The team has an internal Slack channel where they manage a ticket system, and we can also add questions or recommendations. Through that chat, Toptal’s staff is very responsive, and we usually hear back from them in 1–2 minutes, so everything’s clear.

Toptal’s interview system is impressive because they have a strict talent admission process where only 3% of the applicants pass all the filters. Whenever they suggest a candidate, we know they meet our requirements.

Toptal only has integration with Slack, so I’d like it if they could integrate with other communication channels like WhatsApp or Telegram.

I’m the website and customer experience manager for i-Health. There are a few different brands within i-Health, which is also a division of a much larger company called DSM. I oversee our internal web development teams alongside external developers. I also manage our consumer resources team, which is where we receive emails and chats from our customers about their experience across our websites.

We hired Toptal to manage our websites.

Toptal manages our 15–16 websites. We only have one internal developer, so we lean on the team for all our external web development needs. We have eight D2C websites, and the rest are for marketing. We’ve used their help for UI/UX projects for those websites.

We work with three full stack developers and one UI/UX designer from Toptal. Mark (Enterprise Account Executive) serves as our main account manager. We come to him with our pain points and goals. He assesses our needs and works on getting the right resources for us.

I did some research on our options and looked into platforms like Upwork where we could bring in a contractor to help us. My previous boss talked to someone within our industry who’d worked with Toptal before and recommended them. That was when we kicked off our conversations with the team.

We’ve spent nearly $150,000.

We started working with Toptal in January 2023, and the engagement is ongoing.

We’ve had an excellent experience with Toptal, and I’m excited about our ongoing partnership. We continue to add more resources to our team from them because things are going so well. I’ve recommended them to others and truly enjoy working with their resources.

Mark has been excellent. He’s highly responsive, constantly checking in on us and making sure things are going well with their resources. Whenever we have any new projects, he ensures that everything is organized. Moreover, their team moves quickly in terms of timelines. All the resources we’ve brought meet our deadlines and exceed our expectations.

I like the ease of having an hourly relationship with them. This lets us be flexible when we have more projects. Moreover, I appreciate their clear communication. They’re a truly collaborative team.

No, there aren’t any.

Toptal offers a two-week trial period where you can test their resources to see if they’re a good fit for you. Take advantage of that. It gives you the flexibility to test out a resource before committing to a partnership with Toptal. A lot of other agencies don’t offer this.