Climbing Trees

I am the Marketing Executive of THSP

THSP are a Health & Safety, and HR & Employment Law consultancy offering support and guidance to businesses with H&S and HR matters, site visiting and training.

Other

2-5 Employees

We partnered with Climbing Trees to capitalise on search traffic, driving it to our website to aid with our lead generation efforts. In particular, we are looking at improving our advert quality score and reducing our average cost per lead.

Climbing Trees take responsibility for project management. They always deliver reliable services in a timely manner. We don't have the necessary resources in-house to be able to come up with suggestions or solutions for our campaign so it's reassuring to know that we can trust Climbing Trees to be proactive and recommend steps for us to take.

Virtual Meeting

I can trust them to get on and make decisions in our best interest with our campaigns in line with our objectives and budget. I'm not having to worry if and what they are working on; we are updated regularly in our virtual meetings and the results in the reports speak for themselves.

None.

I am the Digital Marketing Manager of Morelli Group

Automotive aftermarket refinish and detailing products.

Referral

2-5 Employees

Approached Climbing Trees to complete a full review of our PPC setup and to troubleshoot some tracking issues we were having, we then transferred all PPC management to Climbing Trees. Further to this, we have worked on projects that have ranged from SEO support when re-platforming/transferring websites to ongoing on and off-site SEO.

Climbing Trees are very hands on and transparent. I knew what to expect from them, what they expected from me to ensure the projects were a success. Everything was done in a timely manner, and in instances where I have had an urgent issue they always support me.They have never missed a deadline.

Working with Climbing Trees is like having an extension of my own team. It doesn't feel like you are working with an external agency. They take the time to get to know both you as a person and as a client, how your business works, what its priorities are, and what you are trying to achieve on both a micro and macro level. They are truly unlike any agency I have worked with both.

No they are ace

I am a Manager at a charity delivering autism education services from pre-school to 25.

We've been using Google's AdGrant for several years and had started to reach a limit of in-house knowledge and wanted to take it to the next level. At the same time we wanted to expand our organic reach to our website and improve the tracking/conversion data we were seeing.

We spoke with several agencies who work in the field and felt that they were a knowledgeable and very personable group. They were very honest and open about things that we could achieve and other things that might not be possible.

Developing our AdGrants account so that we were reaching the full spend for the grant and then starting to optimise so we were starting to make the most of our money. Conversion tracking was set up across the site for a number of key metrics. We also undertook an SEO project where Climbing Trees supported with fixing errors, suggesting content improvements and upskilling our team.

3 Account Managers

Our organic search traffic has increased significantly by around 40%. Our AdGrants account consistently hits the full spend and conversion tracking is now fully in place and we're seeing 10% average increase in conversions per month.

We held regular monthly meetings for each side to share feedback, updates and next steps. We kept in regular contact via email and they have been very quick in their response times. A monthly report gets sent through which then forms a part of the digital report for Senior Management.

They were incredibly professional but at the same time very friendly and open. They really want to help and are very forthcoming with new options and ideas.

Nothing!

I was a digital performance marketing manager for ACCO Brands. I was responsible for paid digital campaigns across the entire EMEA.

We hired Climbing Trees as an agency that would help us scale up the campaigns and roll them out across several countries across Europe effectively.

The agency was referred by a previous employee of ACCO.

The agency has helped us with several projects across paid digital media and SEO. The main focus was on search campaigns across 17 markets in EMEA, but we also did quite a lot on other channels, including paid social, YouTube and Microsoft Audience Network.

We had an account director, a PPC specialist, an SEO specialist, data specialist. We also always had the agency's owner available for a phone call, but we never had to use it

I cannot be too specific, but Climbing Trees' work has allowed us to concentrate on numerous other things to do internally. Suffice to say, CT's work has contributed to our conversion rate almost tripling in 3 years. There is finally a repeatable, consistent process to our approach to paid digital media.

They're a great agency that gives their clients a lot of attention. They are quick and pro-active in solving any problems. We have been using tracking tools via Google Sheets.

Their client-first approach. I've worked in an agency before and know how hard it is for the client to always feel like they're their priority - never felt that way from Climbing Trees, we were always treated really well.

Give Charlie a raise! Also, sometimes it'd be good if they could give us more reason to spend the money with them with some potential campaign suggestions (e.g. 'hey client, we see a huge growing trend for searches related to XYZ, don't you sell XYZ too? Might be a good idea to put some spend behind it')

I’m the head of digital marketing for Staysure Group, a UK travel insurance company with multiple brands and websites.

They were the agency already employed by a company that we purchased, and we and we kept them on to help us with our new brand’s SEO.

Climbing Trees helps us with SEO, and we’ve worked closely with them on keyword research. Most of the traffic in our market is around travel insurance and holiday insurance, so the goal has been to get our brand in the top 10 of those keywords’ search results. The team focuses on building the site’s content, outreach, and site authority.

I work with the owners, plus Josh (Account Manager) and Aj (SEO Account Manager). The latter works around the content and outreach approach.

When we acquired our new company, climbing Trees was already their SEO agency. We had another agency working with one of our other brands, so we went through a comparison process. We were impressed with Climbing Trees’ team; they were knowledgeable, open to listening to what we wanted, and very much about collaboration. We decided to continue working with them off the back of that analysis.

We’ve spent around £300,000–£350,000 (approximately $376,000–$439,000 USD).

We started working with them in August 2017, and the engagement is ongoing.

When we started working with Climbing Trees, our brand wasn’t in the top 50 results for travel insurance; currently, we’re in the top 10 search results. Although things move around daily, we broke into the first page for travel insurance at the beginning of 2022. This has opened the floodgates for us, particularly with the timing of the travel market opening up, and it has put us in a great position to capitalize.

They stay on budget and deliver in line with our expectations. We haven’t had anything slip from a project perspective; their research and content recommendations have all hit the agreed-upon timeframes. We communicate through email updates.

I’m impressed with Climbing Trees’ client management. Their ability to take feedback and adapt to meet our needs has been absolutely exceptional.

I don’t have constructive feedback. They should keep up the good work; we believe in them and the work they’ve done for us, and we’re looking forward to seeing them continue to grow as an agency.

My advice is to be very open and explain exactly what you’re looking for. The more information you give them, the better. Climbing Trees is very good at coming up with ideas and suggestions and providing added value pieces if you lay things out for them.